Shipping Policy
SHIPPING POLICY
CHLOE QUEBEC
Free shipping on all orders. Processing within 1–3 business days. Delivery within 8–12 business days.
1–3 Business Days
Processing
8–12 Business Days
Delivery
FREE Shipping
No minimum order value
Order Placed
Immediately
>> Processing
1–3 business days
>> Dispatch
After processing
>> Delivery
8–12 business days
DELIVERY TIMES
Below you will find the average delivery times for all our orders:
| Stage | Timeframe |
|---|---|
| Order Processing | 1–3 business days (may take longer if the order is placed on a Friday evening or during the weekend) |
| Estimated Delivery | 8–12 business days after dispatch |
HOW TO PLACE AN ORDER
The ordering process at Chloe Quebec is as simple as possible. Follow the steps below:
1
Product
Go to the product page and add the desired item to your cart by clicking the black “Add to Cart” button. Make sure you have selected the correct variants.
2
Checkout
Click on “Proceed to Checkout”. On the information page, enter the correct shipping address details. Once completed correctly, click “Continue to Shipping”.
3
Review
On the Dispatch page, review the address details you entered. It will also indicate that all shipping is completely free. Click “Proceed to Payment”.
4
Payment
Select your preferred payment method. All payments are encrypted via SSL — you can always rely on a secure payment environment.
5
Confirmation
Click on “Complete Order” and you will be redirected to your chosen payment method. Follow the instructions to complete the payment. If you experience any issues, please contact us.
PAYMENT METHODS
At Chloe Quebec, all payment methods are encrypted via SSL, which means you can always rely on a secure payment environment.
Credit Card
AMEX · Mastercard · Maestro · Visa
PayPal
PayPal Account
Klarna
Deferred Payment
EPS
Electronic Payment
Sofort
Instant Bank Transfer
SSL
All payments encrypted
SHIPPING COSTS
We cover the shipping costs on all orders.
All our products are delivered door-to-door, 100% free of charge. No minimum order value is required.
ORDER DISPATCH
Found the perfect look or accessory on our website? We want you to enjoy it as quickly as possible! That’s why we ensure that your order is processed and dispatched as fast as possible.
In order to offer fair prices on our products, we choose to collect orders in large quantities and ship them all at once once the minimum required quantity has been reached. We appreciate your understanding and your willingness to help us create a better and more sustainable world.
Please note:
Like many other online stores, we are currently experiencing high demand and delays may occur. Please take this into consideration when placing your order. We will do everything possible to dispatch your order as quickly as possible.
To ensure that your order is dispatched today, please contact us by email. Our customer service team will be happy to advise you on the best possible solution.